Any unanswered questions? Get in touch with us here! 
Our standard Customer service opening hours are Monday- Friday 9am-5pm GMT, but we will try and come back to you within 24 hours, even if it is outside of our normal working hours.

If you'd rather give us a quick call, our phone lines are open Monday - Friday, 9 to 5, and we'd be more than happy to hear from you.

Red UK Website

Red UK Help Centre

It may be that our delivery service have experienced some trouble with delivery. We always recommend checking your tracking information as it may be that your parcel has been delivered to a post office/ collect shop nearby.

Please be in touch with our friendly customer service team who will be able to assist you with this. Email&#xA0;team@redpaddleco.com&#xA0;or give us a call&#xA0;01803 896847.

It may be that our delivery service have experienced some trouble with delivery. We always recommend checking your tracking information as it may be that your parcel has been delivered to a post office/ collect shop nearby.

Please be in touch with our friendly customer service team who will be able to assist you with this. Email team@redpaddleco.com or give us a call 01803 896847.

My order has not arrived - what do I do?

FAQ's

Order Enquiry FAQ's

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B - Corp Certified - what does it mean?

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How To Patch a Leak

Sealing a Leak

Repairing Dust Cap String

Leak Location

Regluing i-Fins

Straightening i-Fins

How To Reglue Cargo Points

How To Store Your Board

How To Rethread Your Bungees

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Replacement fin-bolts

Board Care Guides

The Bump

Max Rider Weight

Board Pressure

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Board Product Information

Boards

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Freeing a Stuck Paddle

Water Trapped in Paddle

Camlock Replacement

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Spare / Replacement Parts

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Upgrading Your Paddle

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Paddle Product Information

Paddles

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Deck Bag Clips

Securely Rolling Dry Bags

Securing Cool Bag to Boards

Dry Bag Attachments

How to Use an ATB Sling

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Changing & Clothing

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Titan 2 How To's

Multi-Pump Adapter

Electric Pumps We Recommend

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Maintain Titan I Pump

Titan I Pump Handle

Titan I NRV Replacement

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Pressure Gauge Replacement

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My order has not arrived - what do I do?Updated a year ago